{% set statut_labels = {
    'OUVERT': 'Ouvert',
    'ASSIGNE': 'Assigné',
    'REPONDU': 'Répondu',
    'CLOTURE': 'Résolu'
} %}
{% set statut_colors = {
    'OUVERT': 'badge-primary',
    'ASSIGNE': 'badge-info',
    'REPONDU': 'badge-warning',
    'CLOTURE': 'badge-success'
} %}
{% set priorite_labels = {
    'BASSE': 'Basse',
    'NORMALE': 'Normale',
    'HAUTE': 'Haute',
    'URGENTE': 'Urgente'
} %}
{% set priorite_colors = {
    'BASSE': 'badge-success',
    'NORMALE': 'badge-info',
    'HAUTE': 'badge-warning',
    'URGENTE': 'badge-danger'
} %}
{% set categorie_labels = {
    'TECHNIQUE': 'Technique',
    'FACTURATION': 'Facturation',
    'GENERAL': 'Général',
    'AUTRE': 'Autre'
} %}

{% for ticket in tickets %}
    <tr>
        <td>
            <a href="{{ path('ticket_show', {'id': ticket.id}) }}">
                {{ ticket.numero }}
            </a>
        </td>
        <td>{{ ticket.sujet }}</td>
        <td>{{ categorie_labels[ticket.categorie]|default(ticket.categorie) }}</td>
        <td>
            <span class="badge {{ priorite_colors[ticket.priorite]|default('badge-info') }}">
                {{ priorite_labels[ticket.priorite]|default(ticket.priorite) }}
            </span>
        </td>
        <td>
            <span class="badge {{ statut_colors[ticket.statut]|default('badge-default') }}">
                {{ statut_labels[ticket.statut]|default(ticket.statut) }}
            </span>
        </td>
        <td>
            {{ ticket.utilisateur ? ticket.utilisateur.nom ~ ' ' ~ ticket.utilisateur.prenom : '-' }}
        </td>
        <td>
            {{ ticket.assigne ? ticket.assigne.nom ~ ' ' ~ ticket.assigne.prenom : '-' }}
        </td>
        <td>{{ ticket.dateTimeCreation ? ticket.dateTimeCreation|date('d/m/Y') : '' }}</td>
    </tr>
{% endfor %}